TECHTEAMBYWALEED ANSWERING SERVICE
Answering Service - 24/7/365
Our 24/7 live answering service specialists are trained on your company and integrated into your booking systems. We answer calls within 3 rings, schedule appointments, and service your customers around the clock.
ANSWERING SERVICE
Answer Every Call—On Time,
Every Time.
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Book an Appointment Now!
Your 24/7 Answering Service
Not every phone answering service is created equally. Our live call answering service doesn’t take coffee breaks, so we never let a phone call go to voicemail. Your phone calls are answered in English and Spanish by our bilingual receptionists, day and night, even during non-business hours on weekends and holidays. You’ll never miss an important customer call with a bilingual answering service provider.
- Expert answering services trained in your business
- Premium professional virtual receptionist & answering service without the overhead costs
- Easy onboarding—get up and running quickly
Overflow & After-Hours Telephone Answering Service
An after hours answering service is vital to generating leads when you or your staff isn’t available for a phone call. Keep a live answering service specialist at the ready to answer customer telephone calls and provide customer support after hours or take care of overflow during busy times. No more missed calls!
- Capture every business opportunity
- Be there for clients, anytime
- Create better work-life balance
Appointment Scheduling
Make sure a live answering service specialist or live virtual receptionist is available to schedule appointments, relay messages, and handle administrative tasks while you focus on the real work at-hand as the business owner.
- Keep your calendar full
- Qualified and quality appointments
- Answer questions & send reminders
People-Powered Live Chat Service
Our answering services combine with Scotags Chat to boost conversion rates and enhance customer service.
- Create another channel for capturing leads
- Improve conversion rates up to 40%
- Establish a 24/7/365 customer service desk
People-Powered Text Messaging
A modern business needs to make communication with clients and customers as easy as possible. Combine our phone answering services with Scotags Text to expand your reach with real-time text messaging and meet customers wherever they are.
- Create another channel for capturing leads
- Improve conversion rates up to 40%
- Establish a 24/7/365 customer service desk
CRM Integration
Connect to your chosen industry CRM software so your business is always up-to-date with accurate call data and client information powered by our call answering service solutions.
- Connect to tools you already use
- Sync customer data
- Easily fit Scotags into your workflow
Reporting & Analytics
Get detailed reports on your business answering service activity in the Scotags mobile app and portal to help you scale strategically and make better, data-backed business decisions.
- Real-time data managed by Scotags
- Update availability on the fly
- Access data anytime and from anywhere
